WhatsApp chatbots

WhatsApp chatbots that answer your customers around the clock.

Order status, prices, delivery charges, opening hours: most WhatsApp messages ask the same few things. We build chatbots on the official WhatsApp Business Platform that answer those instantly, collect the details your team needs, and hand over to a person when it matters.
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Overview

In short. A bot that handles the questions your team answers fifty times a day, and passes the conversation to a person the moment it needs one.

We start by reading your real chats. The questions that come up most become the bot's first flows, written in the tone your customers already know from you, in English, Bangla or both.

The bot is connected to your actual data where it helps: order status from your store, stock from your sheet, bookings from your calendar. When a customer wants a person, or the bot is unsure, the chat goes to your team with the conversation so far, so nobody has to ask again.

Deliverables, all included
6
Steps from first call to launch
4
Scope and price, agreed up front
Fixed
Yours: files, code, and accounts
100%
What you get

Everything included. Nothing saved for a later invoice.

  • WhatsApp Business Platform setup

    Business verification, phone number and message templates set up on Meta's official platform, not an unofficial workaround that can get the number banned.

  • Conversation flows

    Menus and replies for your most common questions, written from your real chats in English, Bangla or both.

  • Store and order lookups

    Order status, delivery tracking and stock checks pulled live from your store, sheet or courier.

  • Human handover

    A clear route to a person, with the chat history passed along and alerts to the right team member.

  • AI answers from your documents

    Optional AI replies grounded in your own price lists and policies, so answers come from your information rather than guesses.

  • Broadcasts and reminders

    Order confirmations, delivery updates and opt-in promotions sent with approved templates.

How we work

How a chatbot goes live. Four steps, no surprises between them.

  1. Step 01

    Read the chats

    We review recent conversations and list the questions worth automating first.

  2. Step 02

    Set up the account

    Business verification, number and templates approved on the WhatsApp Business Platform.

  3. Step 03

    Build the flows

    Replies, lookups and handover built and tested with your team before customers see them.

  4. Step 04

    Launch and tune

    Live on your number, with the first weeks of chats reviewed to fix gaps and add new answers.

Questions

Before you ask. The questions we hear most.

Still unsure? Write to [email protected] and a person, not a bot, will answer.

Further reading

Go further. Notes on this service from our blog.

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