We automate the busywork your team does by hand.
In short. Hand the repetitive work to software — social posting, WhatsApp replies, follow-ups — so your team focuses on people.
We start by mapping what actually happens, step by step, including the parts that live in someone's head. Usually two or three workflows account for most of the lost hours, and those are the ones worth automating first.
Then we connect the tools, build the flows, and add AI only where it genuinely helps — answering repeat questions, drafting replies, sorting incoming leads. Anything that needs judgement still routes to a person, with the context already attached.
- Deliverables, all included
- 8
- Steps from first call to launch
- 4
- Scope and price, agreed up front
- Fixed
- Yours: files, code, and accounts
- 100%
Workflow audit
A written map of the current process: every manual step, the time it costs and what is worth automating first.
Automation design
A spec of each flow, its triggers, the tools it touches and where a person stays in the loop, signed off before building.
Build & integrations
Flows built and connected to your store, sheets, CRM, courier or messaging accounts.
Testing with real data
Every flow run against real cases, including the edge cases, before it touches a customer.
Human handover rules
Clear points where the automation stops and a person takes over, with the context passed along.
Monitoring & alerts
Failures and unusual results flagged to your team straight away instead of failing silently.
Team training & documentation
A walkthrough for the people who use it and written notes on how each flow works.
Post-launch tuning
A support window after launch to adjust flows once real volume comes through.
Go deeper. Focused pages for our most-requested work.
The automation process. Four steps, no surprises between them.
Step 01
Map the work
We sit with the people doing the task and write down every step, including the undocumented ones.
Step 02
Pick the wins
We rank workflows by hours saved against effort, and start with the two that pay back fastest.
Step 03
Build & connect
Flows built on your existing tools where possible, custom code only where nothing off-the-shelf fits.
Step 04
Hand over
Documentation, training, and a monitoring setup, so your team can change a flow without calling us.
Before you ask. The questions we hear most.
Still unsure? Write to [email protected] and a person, not a bot, will answer.
Go further. Notes on this service from our blog.
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